Mindfulness Reduces the Impact of Job Climate on Healthcare Workers Job Satisfaction
By John M. de Castro, Ph.D.
“being mindful at work can reduce your level of emotional exhaustion, help keep your emotions on an even keel, and increase your job satisfaction.” – Fox News
In high stress occupations, like healthcare work, burnout is all too prevalent. It is characterized by fatigue, cynicism, emotional exhaustion, sleep disruption, professional inefficacy, and low job satisfaction that comes with work-related stress. It is estimated that over 45% of healthcare workers experience burnout. It not only affects the healthcare providers personally, but also the patients, as it produces a loss of empathy and compassion.
It is beyond the ability of the individual to change the environment to reduce stress and prevent burnout. So, it is important that methods be found to reduce the individual’s responses to stress; to make the individual more resilient when high levels of stress occur and thereby make them better healthcare providers. Mindfulness has been shown to reduce the psychological and physiological responses to stress and improve well-being. Indeed, mindfulness has been shown to be helpful in treating and preventing burnout, increasing resilience, and improving sleep. Hence, mindfulness may be a means to reduce burnout and improve well-being, and job satisfaction in healthcare workers.
In today’s Research News article “Mindfulness as a Protective Factor for Dissatisfaction in HCWs: The Moderating Role of Mindful Attention between Climate Stress and Job Satisfaction.” (See summary below or view the full text of the study at: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7312809/) Ramaci and colleagues recruited nurses from an emergency hospital and had them complete measures of occupational stress, including managerial roles, relationships with other people, organizational structure, and power subscales, mindfulness, job control, and job satisfaction.
They found that occupational work climate was negatively related to job satisfaction. But mindful attention was found to moderate this relationship such that the higher the nurses’ levels of mindful attention the smaller the negative impact of occupational work climate on job satisfaction.
Stressful organizational climates are characterized by limited participation in decisions, use of punishment and negative feedback, conflict avoidance or confrontation, and non-supportive group and leader relations. The study reports, not surprisingly, that this type of climate is related to low job satisfaction in nurses. These organizational climates tend to poison the work environment leading to unhappiness and low satisfaction with their jobs. But mindfulness may help nurses cope with such a negative climate. High levels of mindfulness lessen the negative relationship between organizational climate and job satisfaction.
Mindfulness has been shown to decrease the physiological and psychological impact of stress. This may account for its moderating effect on the impact of organizational climate on job satisfaction. The mindful nurses are simply less stressed by the climate. It may also be the case that mindful nurses are more focused on the immediate job, with less intrusive thoughts about a negative climate. By focusing on the job itself, they are more affected by the satisfaction of helping others and thereby less impacted by the organizational climate. Regardless, it is clear the being mindful is an asset that can assist nurses in coping with the organizational climate. It remains for future research to determine causation by training nurses in mindfulness and observing the effects of this training on the stresses produced by negative organizational climates.
So, mindfulness reduces the impact of job climate on healthcare workers job satisfaction.
“Mindfulness in the workplace is most likely beneficial, whether the end goal is productivity or – more broadly speaking – employee wellness.” – Marlynn Wei
CMCS – Center for Mindfulness and Contemplative Studies
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Ramaci, T., Rapisarda, V., Bellini, D., Mucci, N., De Giorgio, A., & Barattucci, M. (2020). Mindfulness as a Protective Factor for Dissatisfaction in HCWs: The Moderating Role of Mindful Attention between Climate Stress and Job Satisfaction. International journal of environmental research and public health, 17(11), 3818. https://doi.org/10.3390/ijerph17113818
With the aim of investigating the possible moderating effect of job control and dispositional mindfulness between different sources of organizational stress and job satisfaction, a correlational study was designed involving health care workers (HCWs). The following questionnaires were administered and completed by 237 HCWs: (1) Occupational Stress Indicator (OSI), to measure the sources of stress at work (managerial role, climate power, climate structure, internal relationships), and job satisfaction; (2) Mindfulness Attention Awareness Scale (MAAS) to assess the individual’s level of attention to what is taking place in the present; (3) Job Control Scale (JCS) to assess the perceived control at work. Hierarchical regression analyses were used to test the hypothesized relationships between variables; the results showed that, between the different sources of stress, the organizational climate dimension was negatively associated with job satisfaction; moreover, mindfulness attention moderated the relationship between climate stress and job satisfaction; unexpectedly, the interaction between job control and the organizational climate dimension was not significant in affecting job satisfaction. This study can provide useful information for Human Resources Management (HRM) practices regarding job and mental control interventions and empowerment, and possibly offer a new interpretation of the role of attention to what is happening in the present moment and autonomy between climate stressors and occupational satisfaction.